Customer service a priority at Abbey Logistics with new appointment in Liquids Division

Abbey Logistics has appointed Dave Patten as Business Unit Director for our Liquids Division. He joins the company from one of its key customers in the bulk food-grade sector and will play an important role in focusing its efforts on customer satisfaction and retention.

Taking full responsibility for the leadership and direction of the Liquids Division, Patten will support existing clients and build on Abbey’s strong reputation in the liquid food sector. 

Patten brings more than 20 years’ leadership experience across several businesses, most recently in the food sector where he headed up transport, supply chain and project management roles for a number of years. His background will help Abbey understand challenges and opportunities from a customer’s perspective much more clearly, which will be crucial to continuing to provide the same customer-focused, value-adding services we have become known for. 

Patten said: “I’ve worked with Abbey from the customer side for a number of years and always admired their focus on the customer and commitment to understanding the unique challenges customers face. I’m confident I can contribute further to that commitment and bring new ways of working that both help our customers and reinforce Abbey’s position as the leading bulk liquid food tanker company.” 

Steve Granite, Abbey Logistics CEO, said: “I am delighted to have someone of Dave’s calibre to lead our Liquids Division. His extensive industry knowledge, experience in leading large and dynamic teams and collaborative style make him an excellent fit for such a critical role in this important market.”

For more information visit www.abbeylogisticsgroup.com

4th November 2019