DTN TABS delivers operational and financial benefits for Phillips 66 customers
Phillips 66 has invested in DTN TABS at its core terminal locations. DTN TABS is a live online product allocation system that provides suppliers, like Phillips 66, with real-time credit and product allocation management capabilities. Customers also have access to their account details in DTN TABS. This shared portal improves communication between the parties and enables more effective and efficient customer transport scheduling.
Wholesale Business Manager at Phillips 66, Mark Todd said: “A lack of up-to-date information or inflexible systems can potentially lead to customers incurring higher costs associated with extended waiting times at terminals, wasted trips, more administration from frequent phone calls to terminals and confusion around product allocations or available credit. To address these issues and give our customers the information needed to put them in control, we introduced the DTN TABS system at our core UK terminals a few years ago.”
DTN TABS uses a traffic light system, enabling Phillips 66 customers to clearly see what product is available. The system is updated within minutes once drivers lift product from Phillips 66 terminals so the data held is accurate and the live feed clearly shows what is available at any given time.
Given the sensitive nature of the data held on DTN TABS, the system has been designed to protect confidential information by using customised views with three different levels of access. Customers are also able to set up email or text alerts so they can be alerted when an allocation is nearly exhausted or credit limits are reached.
European Business Development Manager – Refined Fuels, at DTN, Tom Van Herp said: “The way in which Phillips 66 uses the data and tools provided by our systems is very impressive – as is the way they integrate it with their existing portal and ERP system. It means that Phillips 66 has full control and overview on customer liftings while at the same time customers have real-time insight into their allocations volumes and can make changes to allocations. Having all back-end services integrated is incredibly efficient and both supplier and customer have all the real-time product and credit allocation information they need at their fingertips.”
17th July 2017